Third Party Freight Shipping Details:
If you are not located in one of our delivery cities or are unavailable to accept delivery during a Maisy's Market group delivery, we offer shipping through 3rd party freight company.
Most furniture is shipped within 6-8 weeks of ordering. You will be notified by our team as soon as your furniture leaves our shop. Once the furniture arrives at the shipping terminal nearest to your home, you will be contacted by the freight company to schedule a delivery window. Please note that sometimes these delivery time windows can span over several hours, so please be prepared to accept your shipment at any point in the time window given. If you are not able to accept your shipment within a reasonable amount of time (as defined by the freight company), the freight company may be required to charge storage fees. All 3rd party freight deliveries occur during normal business hours only. Please be prepared to inspect and sign for your furniture upon delivery.
To save all of our customers money, all shipping prices are for curbside delivery only. This means you will need to bring the furniture inside your home, uncrate it, and assemble it. Our furniture is built from solid wood and is heavy. We also crate the furniture to protect it from damage during transit, so please be prepared to open the crate during inspection.
It is your responsibility to inspect your new furniture thoroughly and completely for any damage BEFORE signing for the package(s). In the very rare event that your furniture does arrive damaged, please note any damage on the delivery slip before signing for your furniture. Once you sign the delivery slip, Maisy's Market can assume no responsibility for damage found after delivery, so fully inspecting your furniture upon delivery is extremely important.
If you require white glove service for shipping (bringing the package inside, unpacking it, setting it up, etc.), please give us a call and we will provide you with a white glove shipping quote.
Please note: Furniture cannot be refused upon delivery if it does not fit through an entryway. It is your responsibility to ensure the furniture you order can fit in your home.
Please note: Because of increased costs, there will be an additional surcharge of $100 per order for third party freight shipped to New York City. This surcharge will not be calculated during checkout. We will reach out to you after your order is placed to make payment arrangements. Please don't hesitate to call or email us with any questions regarding this surcharge: firstname.lastname@example.org or 302-766-2250